Vigilance always pays off

You probably make online purchases without even thinking about them. They're quick and convenient. But consider these point to ensure you don't fall victim to any schemes.

Create a Strong Password for Your Computer

The stronger your password, the more protected your computer will be from hackers and malicious software. Here's what makes for a strong password:

  • At least eight characters long
  • Does not contain your user name, real name, or company name
  • Does not contain a complete word
  • Significantly different from previous passwords
  • Contains characters from each of the following four categories - upper and lower case letters, numbers and symbols

Use the Proper Website

Fraudsters do a great job of creating fake websites that look like the real thing. They're trying to trick you into providing confidential information such as account numbers and passwords, allowing them access to your funds and identity information. Always verify you're on the right website before accessing your account and completing transactions, checking your balance(s), etc.

Read Key Information on Our Website

Check out the notices and warnings we post about identity theft and security alerts about methods criminals are using to harm consumers and businesses. We update these sections regularly to help you safeguard your information.

Be Aware of Linking to Third-Party Sites

Ardent provides convenient links to other services our members have shown an interest in, but these sites are not owned by us. Read the policies posted on these third-party websites to understand how they use your information.

Regulation E Offers Protection

This law allows for reimbursement of any electronic transactions that you have not authorized. Check your statements regularly and report any suspicious activity within 60 days.

Keep Transactions Secure

We will never contact you asking for your online banking information. Never share confidential information you use to complete online access and/or transactions. You should always safeguard your Ardent account information, credit and/or debit card numbers, Social Security and/or EIN/Tax Identification numbers, and confidential/personal information.